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Frequently asked questions

  • How do I make my candle last as long as possible?
    Did you know that candles have "candle memory"? Basically the first burn of a candle plays a huge part in the burn life of your candle. The first time you burn your candle it is important you allow the wax to melt all the way to the edge and create a pool. This prevents tunnelling which is where the candle only burns around the wick and therefore reducing its life span.
  • Why do our candles vary in size and shape?
    Although we do try, we can't guarantee that all our bottles will be the same as these bottles are reclaimed from local venues and vary in colour and style. However, if you place a multiple order, we will certainly do our best to make sure they are the same. Despite this all of our candles have approximately the same 50+ hours burn time with each candle regardless of the shape of the bottom of the candle.
  • Why soy?
    We have chosen Soy wax for our candles as it is a natural product being a vegetable wax which is derived from soybean oil. As such it is a renewable resource which is also biodegradable. Soy wax also has a lower melting point than paraffin wax (a byproduct of the crude oil refining process, dewaxing) as a result candles made of soy wax will burn slower and last longer than those made with paraffin wax.
  • Where are your candle lids made and is the wood Australian and sustainably sourced?
    We manufacture and engrave our own lids in house, these are designed purposely without a silicone seal. We use a sustainably sourced furniture grade pine plywood, the material for which is grown in Queensland plantations which are also Responsible wood (RW) certified. Responsible wood is an Australian not-for-profit that sets globally recognised standards for managing forests sustainably. The plywood is itself manufactured in Australia and not imported, it is manufactured to Australian standards and is Engineered Wood Products Association of Australasia (EWPAA) approved which is an independent assessment that the product meets the relevant production standards with independent testing of the product by a National Association of Testing Authorities, Australia (NATA) accredited laboratory.
  • Are the wine bottles recycled?
    Yes, our candle containers are manufactured by us in house. We are lucky to have a number of local businesses who support us and our vision by providing used wine bottles which we turn into our candle containers. We have chosen this option as we believe is it more environmentally friendly, to repurpose and give a second life to what would otherwise go to landfill or more recently recycling with the bottle buyback programs which we absolutely support, then use imported glass candle containers.
  • How much do your candles weigh?
    Our candles weigh approximately 900 grams depending on the reclaimed wine bottle containers. However, they contain approximately 420 grams of wax, allowing for some variance in the hand pouring of each individually. Please note that some of the wax will remain in the base after the candle has been finished due the shape of the dome base. This though this can be removed from the container and used as wax melts to continue to enjoy the fragrance of the candle.
  • WHERE DOES YOUR EXTRA OLIVE VIRGIN OIL COME FROM?
    We are extremely lucky to located near to an award-winning organic olive oil producer, Regans Ridge. Based in Gingin, Western Australia a family-owned olive grove of 23,000 olive trees producing extra virgin olive oil using the traditional Sicilian method.
  • WHAT OTHER ORGANIC INGREDIENTS ARE USED IN YOUR SOAP?
    Depending on the type of soap we also use Organic Cocoa Butter, Organic unrefined Shea Butter, Organic Coconut oil and Organic extra virgin oilve oil.
  • WHAT IS SAPONIFICATION?
    Saponification is the process all soap makers use a lye to create either a solid or liquid soap though using sodium hydroxide (lye) for a solid soap or potassium hydroxide (lye) for a liquid soap. The name is derived from the Latin sapo which means soap. The process Saponification is the process through which triglycerides, which are mixtures derived from fatty acids (our soap uses plant based) and are combined with a strong base (lye) to form fatty acid metal salts during the soap-making process. The distribution of unsaturated and saturated fatty acid determines the hardness, aroma, cleansing, lather, and moisturizing abilities of soap.
  • DO YOU USE PALM OIL?
    No we have chosen to use locally sourced Organic Extra Virgin Olive Oil (EVOO)
  • WHY DO YOU USE BLANK PACKAGING?
    Supporting our sustainability ethos, we have chosen to use Kraft Boxes wherever possible and minimising both the packaging and print. We understand that packaging may be important to some people, but it is often single use and discarded in a moment, so we have focused on developing products which we believe provide joy once they are unwrapped. Our packaging and tape are recyclable. We have also chosen to buy our cartons from a company who makes there packaging right here in Australia. So rather than spend the money on importing and printing we have paid a little bit more to source Australian made product supporting our Australian Community.
  • DO YOU SELL WHOLESALE?
    We have only just started but we would certainly love to consider collaborations. Please tell us a little about yourselves, share your name, contact details, website and what you are thinking and we will get back to you in 1-3 Business Days.
  • DO YOU SHIP INTERNATIONALLY?
    Coming soon! Please register your email address with us and we will let you know as soon as we have determined a cost effective postage solution.
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